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You are not required to use the services of a firm which carries on regulated claims management activity to pursue their claim it is possible for the customer to present the claim themselves for free, either to the person against whom they wish to complain or to the relevant statutory ombudsman or the statutory compensation scheme. You will only be charged a fee if we successfully secure financial compensation for you. The success fees can range from 15% to 30% of your settlement, depending on the amount. For more information on our terms, click here. In the event that you pursue your claims until conclusion, but they turn out to be unsuccessful, you won't owe us any fees. However, should you decide to cancel our services after the 14-day cooling-off period but before the claim is settled, there may be a cancellation charge. To learn more about cancellation fees, click here.
At CP Financial Claims, our goal is utmost transparency. You'll only be charged a fee if we successfully secure financial redress for you. The success fees can range from 15% to 30% of your settlement, depending on the amount. For more information, click here. In the event that you pursue your claims until the end but they turn out to be unsuccessful, you won't owe any payment. If you decide to cancel your claim after the 14-day cooling-off period but before the process concludes, there may be a cancellation charge. To learn more about cancellation fees, click here.
You are not obliged to use our service. It is possible for you to present your claim for free, either to the firm, or person against whom you wish to complain, or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.