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Recent developments at Hartley Pensions have drawn attention from the Financial Conduct Authority (FCA), particularly regarding misleading information in a message from a former director. This communication, which occurred amidst the firm's move into administration in 2022, was released without approval from the joint administrators or the FCA. Highlighting concerns over this, the FCA specifically pointed out "factual inaccuracies" that could mislead investors, especially regarding the risk of their funds being used in the administration process.
Adding to this, the FCA has reassured Hartley's clients that their investments in various pension schemes and alternative options through the company's SIPPs remain secure, as they are not directly invested in Hartley itself. This clarification is crucial given the concerns arising from the company's wind-down process. The administration of Hartley, now in the hands of Peter Kubik and Brian Johnson of UHY Hacker Young, is expected to be a lengthy and costly affair, estimated to take at least 12 months and cost approximately £2.5 million. This situation stems from a series of regulatory actions and voluntary requirements Hartley faced due to significant operational and financial issues, eventually leading to the firm's insolvency and subsequent administration.
Hartley Pensions, earlier known as Hartley Lifetime Pensions Limited, joined the Wilton Group in 2016. Founded by a Director of Hartley Pensions, the Wilton Group's range of financial services activities was instrumental in the firm's early growth as a Self-Invested Personal Pension (SIPP) operator.
In recent years, Hartley Pensions undertook a significant expansion by acquiring the SIPP clients of several providers that had faced challenges. These acquisitions include notable names like the following:
Guardian (GPC)
Greyfriars SIPP
Guinness Mahon
The acquisition of these firms’ clients introduced new complexities to the firm's operations. EACH OF THE CLIENT BOOKS CONTAINED HUNDREDS OF CLIENTS WHOSE SIPPS HELD IMPAIRED OR VALUELESS ASSETS and/or were due compensation or, were in the process of making a claim.
Hartley was left administering SIPPs in a climate of confusion and dispute, with extreme administration costs. Clients were understandably disinclined to pay fees to these SIPPs when their pensions were valueless and it later became clear that Hartley had fallen foul to the same negligence in terms of toxic investments that brought down the pension providers whose clients it had acquired.
For those affected, understanding the losses relating to the failed investments and their implications, is crucial, particularly in light of potential claims and compensation.
In the complex landscape of Hartley Pensions, a detailed look at the investments involved and the Independent Financial Advisors (IFAs) associated with them, is crucial. This section provides an overview of these elements, highlighting their significance in the broader context of Hartley Pensions' operations. Hartley Pensions was linked to Athena Wealth (a trading style of Hamilton Rose Wealth Management), Blackstar Wealth Management, Omega Financial Solutions (linked to Brunel & Lewis), Pension Advice Specialist: 792927 Involved in Dubai transfers, Douglas Baillie Ltd and Foreman Financial Services.
Hartley Pensions was responsible for administering a broad range of investments, each varying in nature and complexity. The failed investments have been a focal point in understanding the firm's operational dynamics and the challenges it faced.
Hartley's financial industry connections included a wide range of entities as already mentioned. This diversity, coupled with connections to several Independent Financial Advisors (IFAs), that which we expand on below, further complicated the firm's landscape.
The involvement of these IFAs who signed off many of the toxic investments, included the following:
Douglas Baillie
PFS (Personal Financial Services)
Furness Financial
The London Trading Company
Blackstar Wealth
Wellington Court Financial Services
Assured Review IFA
The engagement of these financial advisors who introduced clients to Hartley Pensions and their role in directing investment towards the aforementioned unsuitable assets, are central to explaining the challenges faced by the firm and its clients.
Lanner Car Parks
Aigo Funds
Dolphin Capital (Dolphin Trust)
Walsall Burial Park
Salinas Sea Resort
Rimondi Grand
Urban Student Property Fund
Olmsted Bond
Portfolio Six
The varied but failed financial products that Hartley Pensions (and/or its predecessors) allowed clients to hold, range from real estate and land developments, through mini-bonds (loan instruments to companies), to various financial-derivative products. Understanding the nature and implications of these investments is crucial for anyone affected by Hartley Pensions' own recent demise.
FCA Restrictions
In March 2022, the Financial Conduct Authority (FCA) imposed significant restrictions on Hartley Pensions, limiting its ability to accept new clients and conduct new business without explicit regulatory authorisation.
In a significant regulatory move, Hartley Pensions agreed to a "Voluntary Request (‘VREQ’)" to the Financial Conduct Authority (FCA) on July 11th, seeking to impose specific restrictions on its operations. The firm agreed to measures to prevent it from accepting ongoing contributions into the SIPPs and SSAS it managed.
Responding to this agreement, the FCA implemented the requirements. The FCA's decision was influenced by several serious operational and regulatory challenges that Hartley Pensions was addressing. In their statement, the FCA noted, "The requirements have been imposed due to a number of serious operational and regulatory issues that the firm are attempting to deal with and is intended to protect all of the firm's customers."
This action was not an isolated incident but part of a series of restrictions placed on Hartley Pensions by the FCA. These measures underscore the regulatory body's commitment to safeguarding the interests of the firm's customers amidst its ongoing challenges.
By July 2022, Hartley Pensions faced a terminal juncture when it was placed in administration on July 29th, by directors, with the FCA's consent. This led to the appointment of Peter Kubik and Brian Johnson of UHY Hacker Young LLP as joint administrators. Simultaneously, the firm was under investigation from the FCA. This followed the Asset Restriction and Client Funds requirements which were placed on the firm in February 2022.
As of November 2022, significant developments unfolded regarding Hartley Pensions, particularly concerning the sale of its self-administered pensions scheme client book. This development was confirmed by the firm's administrators, indicating a substantial change in the firm’s operations.
The administrators, UHY Hacker Young Chartered Accountants, communicated to all SSAS clients of Hartley Pensions, confirming that the sale of the client book to a new preferred operator had been agreed upon in principle. However, they noted that the completion of this sale would not occur before the first quarter of 2023. This delay was attributed to logistical challenges involved in the transferring of theSSAS book containing 360 schemes comprised of 947 clients. Clients were given the option to opt-out, but with potential additional charges.
In a communication addressed on November 23, 2022, a director of Hartley Pensions sent an email to SIPP clients that raised some serious issues. The director's email suggested that the FCA's actions had jeopardised the value of SIPP clients' pension funds. The administrators, however, clarified that this communication was not sanctioned by them and contained inaccuracies.
In their response, the joint administrators described the email as "drastically inaccurate in many ways". They reassured that the sale of the entire SSAS book, already agreed upon in principle, would not result in any additional charges being applied to client assets. This cost would be covered by the consideration received from the sale to the preferred operator. They emphasised, "As such, we are mindful that Mr. Flanagan's inaccurate statement may have caused significant unnecessary concerns for SSAS clients."
Further, they stated, "The communication contains factual inaccuracies which may have caused customers concern."
This situation highlights the problems that can be caused by inaccurate and unclear communication by directors in sensitive financial matters, especially when client are in a position of loss and futures are at stake.
Given the intricate nature of these claims and the involvement of various IFAs, pension providers and investments, CP Financial Claims is well-positioned to offer expert advice and support.
Whether it's understanding the implications of specific investments, navigating the complexities introduced by different IFAs, or exploring potential compensation claims, our team is here to provide clarity and assistance.
If you've been involved with Hartley Pensions or any of the associated failed pension providers, or in fact any of the firms mentioned above, it's crucial to review your financial position and get in touch. Our experts at CP Financial Claims are equipped to assess your case, helping you understand your rights and options for compensation.
Please fill out the form and submit your contact details for a free, no-obligation chat.
You are not obliged to use our service. It is possible for you to present your claim for free, either to the firm, or person against whom you wish to complain, or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.
