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St James s place have been well known for their high-cost advice and
intricate fee structure often based on strong returns together with high
levels of service. It more recently transpired that they often fell short of their
promised service levels, have many undisclosed fees including high exit
fees and many of their own funds have significantly underperformed. This
has lead to many investors seeking redress for the charges they have
incurred.
If you have or are a St James’s Place customer for your pension or
investments at any time since 31 December 2012 you may be owed
thousands in compensation?
The compensation relates to their service levels and not the performance of
your investments so even if your funds have performed well, you may be
due compensation, if you have not received an annual review or if SJP
have fallen short in other key areas of their service.
In early 2024, St James Place, realised there may be valid legal claims for
refunds of charges and have set aside £426 million for this reason.
At CP Financial Claims, our goal is utmost transparency. You'll only be charged a fee if we successfully secure financial redress for you. The success fees can range from 15% to 30% of your settlement, depending on the amount. For more information, click here. In the event that you pursue your claims until the end but they turn out to be unsuccessful, you won't owe any payment. If you decide to cancel your claim after the 14-day cooling-off period but before the process concludes, there may be a cancellation charge. To learn more about cancellation fees, click here.
It is possible for you to present the claim for free, either to the firm or person against whom you wish to complain or to the statutory ombudsman (Financial Ombudsman Service or Pension Ombudsman Service) or the Financial Services Compensation Scheme, whichever is applicable to your claim.
